SERVICES
SERVICES PROVIDED BY REMU
REMU supports its customers and offers design, pre-and post-sale service, maintenance and delivery.
PRE-SALE SERVICE
Our Sales representatives, supported by our technical department, answer all customers’ requests, by giving particular attention to technical and quality product requirements, and suggest alternative solutions.
DESIGN SERVICE
REMU offers a highly customized design service to meet all customers’ needs. Our technical department supplies the designed equipment turnkey through:
- Development of basic and detailed project;
- 3D modeling of the project;
- FEM and kinematic analysis;
- Writing of technical documentation, according to the EU legislation in force (CE marking);
- Manuals writing.
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MAINTENANCE
Remu offers both preventive and emergency maintenance services on equipment, machines and Industrial plants.
Preventive maintenance service is planned and scheduled with the customer and, therefore, it is highly customized to meet his particular needs.
DELIVERY SERVICE
Through an efficient management of deliveries, REMU ensures the delivery of products to its customersr in compliance with the agreed terms, both in Italy that abroad.
CUSTOMIZATION
REMU manufactures on customer’s demand based on specific and agreed design specifications, by realizing in this way a high product customization.
Starting from particular needs, from a drawing or an existing sample, we engineer each product until its manufacture. We put at our customers’ disposal all the experience we have reached since 1972, by manufacturing products for very different sectors of the global market.
POST-SALE SERVICES
Our work is followed with consulting spirit from the early stages of the design up to after-sales, trying to meet all the needs that may grow up after the sale.